Team

Team

Adam Lewenberg – President

With over 24 years in the mail industry, Adam has helped over 10,000 organizations save money.  He ensures that each of his clients is taking advantage of any potential cost savings in their mail expenses and makes it easy for them to do so. A recognized expert in his field, Adam publishes and lectures on implementing best practices in the mail industry. Prior to launching Postal Advocate, he worked for Pitney Bowes where he ran their National Pre-Sort program, Mail Automation Solutions and Green offerings. He also created data visibility tools that highlight customer savings that are still being used today. In addition, Adam was one of the company’s top 10 account managers nationally working with PB’s largest customers. While at Pitney Bowes, he earned his MBA from Babson College, graduating with honors.

Currently, Adam is on the board of the Postal Customer Council and Mail Systems Management Association and is a featured writer for Mailing Systems Technology magazine.

 

Doris Tam – Vice President Sales and Marketing

Doris has been a leader in the mail equipment industry for over 19 years.  Prior to joining Postal Advocate, Doris worked at Pitney Bowes in roles ranging from sales, sales management, Canadian Director of Marketing and Director, Global Product Marketing.  She is one of the top experts in the industry.  As Vice President, she is responsible for all marketing efforts, client development and growth.  Her expertise of marketing, sales efforts and passion for the client experience will support the growth of Postal Advocate for years to come.

 

Britany Utt  – Director of Operations

Britany manages the day-to-day operations of Postal Advocate, overseeing that our client accounts are properly managed. She understands the issues that most customers face and is expert at setting up optimized mail management processes. She ensures that excess mailing vendor fees are eliminated, tracks those lost funds, streamlines invoices and helps solves clients’  problems., Britany has extensive experience in the mailing industry, having worked for Pitney Bowes in Strategic Account billing for 8 years.

Jill Moore – Director Strategic Accounts

Jill has over 37 years  of Mailing Industry experience. She worked as a Strategic Account Manager at Pitney Bowes handling their top tier accounts. Jill successfully developed and implemented account strategies for her customers that provided savings which enabled them to win “best practices” awards.  Jill now works on behalf of her clients helping them gain insight into the key areas where savings can be realized. Her attention to detail, strategic planning and ability to identify problems and find solutions is an asset to all her clients.

Steve Smith – Strategic Consultant – International Mail Specialist

Steve is one of the top experts in the country in international mail and was brought onboard to help Postal Advocate’s clients optimize their distribution costs.  He has been working in this space for over 31 years, is on the Mailers Technical Advisory Committee (MTAC), ran one of the largest international publications and was president of the Boston Postal Customer Council.  He has helped optimize mail and shipping all over the world and knows every possible way to reduce costs and streamline international distribution.

 

Kris Weafer – Billing Specialist

Kris makes sure that all overcharges, fees and lost postage accounts are identified, processed for recovery and documented for our clients.  Prior to Postal Advocate, she worked for Pitney Bowes for 34 years as a District Coordinator and Administration Supervisor.  Kris had supported Adam Lewenberg when they both worked for Pitney Bowes and is a huge asset to the team.

 

 

David Bender – Director of Data Analytics

With 40 years of experience in financial management and reporting, including 32 years in the mailing industry as a Finance Director, David is an expert in analytics around expense management.   He brings a wealth of knowledge around reporting thru the use of data analytic tools to support process improvement and data simplification for our clients.

Donna Collins – Client Onboarding and Administrative Specialist

Donna has over 24 years of experience in the postal industry specializing in(internal and external) customer service support.  As the Senior District Support Customer Sales Coordinator, she implemented programs to drive revenue and helped insure that any new implementations were done smoothly.  As the District Sales Support Analyst, Donna utilized the different systems to provide training, technical support and processing procedures to all support personnel and implemented process improvements to increase productivity in the field sales offices.  Her attention to detail, enthusiasm and passion for customer service are valuable assets to the Postal Advocate team.

Helga Lewenberg – Claims Account Manager

Helga has over 7 years of mailing industry experience. As Unclaimed Property manager, Helga researches and oversees all unclaimed property efforts to make it easy for an organization to reclaim their funds.

Upasana Agrawal – Data Coordinator/Associate Analyst

Upasana has over 3 years of experience in database management with an understanding of business requirement gathering, project planning, big data, project coordination, predictive analytics and data modeling. She likes to explore relationships between numbers and translate digits and spreadsheets into stories using data visualization. In this age of big data, Upasana will be a valuable asset to further optimize the data, create actionable solutions and help build new business strategies.

Melisa Rodriguez – Enterprise Carrier Management Customer Service Representative

Melisa is a bilingual, achievement-driven customer service, operations and logistics professional with over 15 years of experience in successfully prioritizing and completing tasks to meet customers’ needs.

Proficient in handling customer service issues and motivated to deliver exceptional customer service, Melisa is an invaluable asset in assisting our clients in various aspects and troubleshooting any arising problems.

Lynsie Murphy – Account Manager

Lynsie has a passion for customer service and helping her clients achieve their goals.  With over 5 years of account management experience, Lynsie brings a proven track record of success and exceeding targets.  Her enthusiasm for the customer experience and sales will be an asset to both her clients and Postal Advocate.

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